Trabajar en ESL, ¡Trabaje con nosotros!
Trabajar en ESL

¡Trabaje con nosotros!

¡Trabaje con nosotros!

Estamos buscando profesionales competentes de diferentes especialidades para unirse a nuestro equipo. Si le interesa alguno de los puestos enumerados a continuación, envíenos su solicitud con una carta de presentación y su C.V. a jobs:::esl:::ch

Barcelona

CRM Manager
Are you passionate about languages and travel? Are you inspired by the idea of working in a dynamic team? If you are ready to get involved, a new professional challenge awaits you at ESL!
 
We are currently looking for a CRM Manager based in Barcelona.
 
Job overview
Your mission will be to ensure that ESL’s CRM system provides timely, accurate information to manage the company’s Sales, Admissions and CRM-related Marketing activities.
 
The CRM Manager will work closely with the Sales, Marketing, IAC and IT departments, to provide strategic recommendations and insight in order to continuously improve and refine the performance of our CRM system. As CRM manager you will be a key team member or leader of company-wide projects such as CRM, Client Area and Leads. You will provide strategic and operational input to these projects.
 
Main tasks:

 
  • Ensure that the CRM meets the company’s strategic objectives for Sales, Marketing and IAC workflow and reporting
  • Improve processes around the usage of the CRM, by continuously evaluating, monitoring, coaching, performing spot checks and developing best practices
  • Manage and coordinate, from the user perspective, all development and enhancement projects related to the Argo CRM and related tools and provide regular support to CRM users
  • Provide strategic input to the Head of Sales, Marketing and IAC regarding training, resource requirements and best practices regarding CRM tools
  • Design and prepare Sales and Marketing reports and dashboards which provide comprehensive analysis of performance
  • Prepare user and best practices documentation and training with respect to activities surrounding the CRM system
  • Create and maintain the relevant data in the CRM, such as form letters, templates, automatic paragraphs, postal and other demographic data and other codes and information relating to the Argo CRM
  • Prepare exception reports and follows up with the sales staff to ensure compliance with best practices
  • Ensure the quality of all standard messages and texts are effectively coordinated with the Marketing and Products so that all CRM communications meet the company’s highest quality standards, while addressing local market requirements
  • Ensure the highest level of data integrity, quality of usage and best practices, to enable Top Management to make sound strategic decisions based on the analysis obtained through the CRM system
  • Travel regularly to the Montreux and Barcelona Headquarters and other key locations such as sales offices, to perform training, coaching and quality checks 

Your professional skills:
 
  • You have a university-level bachelor’s degree in Sales, Marketing or Management Science, or professional equivalent
  • You have a minimum of 5 years experience in a similar position
  • You are extremely proficient in the use of computers and standard office software, with extensive experience using a modern CRM system
  • You have expert-level knowledge of Excel, Business Intelligence tools and/ or CRM report writing tools
  • You have direct experience in sales and sales management in the education or travel sectors
  • You master written and spoken English, as well as at least one other major European language, including the language spoken at the job location (French or Spanish) 

Your personal skills:
 
  • You have excellent communication and interpersonal skills to form effective working relationships with people at all levels
  • You have excellent team working skills and ability to work with a remote team
  • You have excellent organizational skills and ability to multitask
  • You have good negotiation and problem solving skills 

What we offer you:
 
  • The opportunity to develop your skills in an international environment
  • A first or new experience in the exciting field of language travel
  • A young and dynamic work atmosphere
  • Corporate ethics oriented sustainable development 

Place of work: Barcelona (Spain)
 
Start date:
ASAP
 
Reference:
ESL_CRM
 
Type of contract: non-fixed-term contract
 
Activity rate: full time
 
If you fit the profile and are tempted by the experience, please send us your application file in English (résumé) along with a cover letter to the following e-mail address: jobs@esl.ch
 
Only applications accepted for an interview will receive a reply.
 
HR Manager

Are you looking for an enriching experience in the human resources field? Are you passionate about languages and travel? If you are ready to get involved, a new professional challenge awaits you at ESL!
 
We are currently looking for a HR Manager based in our Head Office in Barcelona.
 
Job overview
In direct contact with the Head of HR in Montreux (Switzerland), your main mission will be to execute the global ESL HR strategy and be the contact HR person in Barcelona Head Office.
 
Main tasks:
 
  • You will actively participate in the development of our international recruitment strategy and lead processes for our Barcelona Head Office.
  • You will be in charge of the coordination of the recruitments for our Head Office in Barcelona, which involves the contact with external partners and tools (recruitment agencies, job boards providers, social medias, etc.) preparing of the job adverts, checking application forms, shortlisting, screening potential candidates and realising first interviews
  • You will support the development and implementation of policies (working conditions, health & safety, performance management, absence management, etc.) and replies to the questions of managers and employees
  • You will assist the Head of HR in defining the right internal communication strategy for our Head Office in Barcelona
  • You will be the person of reference in case of absence of the Head of HR
  • You will promote equality and diversity as part of the culture of the organization
  • You will participate in different HR and company projects and perform other duties as required and assigned 

Your professional skills:
 
  • You have a higher education in business with HR specialisation ideally or a similar level of thinking achieved through experience
  • You have at least 3-5 years of experience in Human Resources in a high quality service environment
  • You have proven experience in business partnering with senior managers
  • You have solid experience in recruitment in an international environment with a track record to recognizing and recruiting talents
  • You possess very good knowledge of recruitment tools (job boards, social medias, recruitment interview processes, potential evaluation, etc.)
  • You have extensive Spanish labour law knowledge skills
  • You are able to compile and interpret statistical data and you know how to communicate it in a professional and understandable manner
  • You have excellent organizational skills and ability to multitask
  • You possess very good IT skills (MS Office)
  • You have a high ethical standard to manage information of a confidential nature 
 
Your personal skills:
 
  • You have excellent communication and interpersonal skills to form effective working relationships with people at all levels
  • You have integrity and approachability
  • You have excellent team working skills and ability to work with a remote team
  • You have cultural awareness and strong ethics
  • You have good negotiation and problem solving skills
  • You are fluent in English and have an excellent command in Spanish. French is considered as a plus and any other language would be an asset. 

Other
 
  • The preferred candidate needs to have a proven passion for languages and travel as part of professional or personal life and willing to travel to Montreux Head Office and/or other ESL locations when requested. 

What we offer you
 
  • The opportunity to develop your skills in an international environment
  • A first or a new experience in the exciting field of language travel
  • A young and dynamic work atmosphere
  • Corporate ethics oriented sustainable development 
 
Place of work: Barcelona (Spain)
 
Start date: ASAP
 
Reference:
ESL_HR
 
Type of contract: non-fixed-term contract
 
Activity rate: full time
 
If you fit the profile and are tempted by the experience, please send us your application file in English (résumé) along with a cover letter to the following e-mail address: jobs@esl.ch
 
Only applications accepted for an interview will receive a reply.

5 RAZONES PARA DECIDIRTE POR ESL – INTERNATIONAL STUDIES

  1. Star Agency Europe
  2. ELEGIDA MEJOR AGENCIA DE ESTUDIOS EN EL EXTERIOR DE EUROPA

    Por 5ª vez, ESL – International Studies consigue el título de Mejor Agencia de Europa en los ST Awards 2016.

  3. GARANTÍA DEL MEJOR PRECIO

    Te reembolsamos la diferencia si encuentras una agencia panameña que ofrezca, por menos, el mismo curso, la misma escuela y las mismas condiciones.

  4. SERVICIO GRATUITO Y PERSONALIZADO

    Te ofrecemos asesoría personalizada y gratuita en todas las etapas de tu programa de idiomas.

  5. CLIENTES SATISFECHOS

    En 2016, el 97% de nuestros estudiantes recomendaron ESL – International Studies a sus allegados.

  6. CONTROL DE CALIDAD

    ESL – International Studies está avalada por los órganos de control de calidad del turismo y la educación.

TESTS DE IDIOMAS GRATUITOS EN LÍNEA

¡Conozca su nivel lingüístico en solo unos minutos, desde la comodidad de su casa!

TESTIMONIOS

La experiencia ha sido maravillosa. Las clases han resultado muy interesantes, y la familia genial. He disfrutado mucho de las comidas también.

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Hannelore V.

Bournemouth es una ciudad agradable con una bonita playa, muchas instalaciones deportivas y jardines magníficos. Mi estadía de dos semanas ha sido una experiencia fantástica. Fui a clase a la escuela Kings. Tiene muy buena reputación y el profesorado es muy profesional y simpático. Aquí pude poner en práctica mi inglés con nativos. Creo que es muy importante usar el inglés en situaciones en la vida real porque es un idioma que se está volviendo cada vez más importante en contextos internacionales e interdisciplinarios.

Me quedé con una familia inglesa, algo que recomiendo sinceramente. Viéndolo con perspectiva, hasta recomendaría asistir a un campamento de verano a una edad más temprana, por ejemplo durante el último año de instituto.

ESL me ayudó mucho a la hora de tomar una decisión y he adquirido una gran confianza en esta organización. He tenido una experiencia inolvidable y no dudaría en repetir.

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Irene Moreno Ibáñez

Está siendo una nueva experiencia para mí y tan increíble... ha superado mis expectativas y apenas paro en casa. El curso en St. Giles International me está gustando bastante, mi profesor es bastante energético y es algo que se agradece, porque anima mucho más la clase y ayuda a perder la vergüenza.

Nueva York ofrece muchas alternativas culturales y de ocio, participo en la medida de lo posible en las actividades que organiza la escuela, por ejemplo, fuimos a ver el partido de baseball, los Atlanta Braves vs New York Mets, y me pareció algo diferente e interesante.

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COMUNIDAD ESL – INTERNATIONAL STUDIES

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